For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: What time should my group arrive?

A: Arrive 15 minutes before your scheduled event so you can have the full 60 minutes to enjoy the room.


Q: Is there an Age Limit?

A: Yes. We recommend the room for ages 16 and up. Patrons under 18 should contact us at info@escapeitgrandview.com to obtain a waiver for their parent or guardian to sign. Ages 15 and under are welcome with adult supervision in the room.


Q: Are there Cameras in the Escape Rooms?

A: Yes. Cameras are used to observe the room during Team Building and as a security measure.


Q: How can I book a Private Room? How much does it cost?

A: During the scheduling process, click on the Private Event checkbox. We only require a minimum of 5 people to make a room private. Any additional people are discounted, except Sunday and Monday-Thursday after 5pm.

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